INTERNAL — NOT FOR PUBLIC TRAFFIC. Phase 2 proposal for James. Form writes to D1; no live traffic until Roark signs off.
§00 · Edtech

Is your team mis-selling? Score your calls free.

Counsellors promise guaranteed placements and easy refunds to close. Connect your platform and Roark scores every call for what they actually promised. Start at $0. No card.

Start free → See what breaks
64+ audio-native metrics $0 to start, no card SOC 2 Type II · HIPAA BAA
call_edtech_0412.wav · scored in 8s
Script adherence 0.41 fail
Hallucination 2 flags fail
Tone 0.88 pass
Already scoring calls for Google AT&T BCG Spectrum
§01 · What breaks

Five ways this goes wrong on a real call.

Roark has no published edtech page yet. These five are our proposal, mapped onto metrics Roark does publish — script adherence, hallucination, accuracy and tone. Marked amber until someone confirms the vertical.

The guaranteed placement

A counsellor promises a job at the end of the course. Marketing never said that, legal never approved it, and it is now on a recording.

The refund policy invented on the call

“Full refund any time, no questions.” The policy says 14 days, pro-rated. The dispute writes itself.

The confident wrong answer on fees

Wrong instalment count, wrong eligibility, wrong start date — delivered with total confidence.

Pressure on a hesitant parent

Urgency tactics on someone asking reasonable questions. Legal on a recording, terrible for renewals.

The script nobody follows after week two

The approved pitch decays call by call. Nobody sees it until a refund claim arrives.

Source: Proposed vertical — mapped to Roark's published generic metrics

§02 · What Roark checks

64+ metrics out of the box. Infinite custom.

Roark reads emotion, vocal stress, pace and interruptions off the waveform — not off a transcript that already threw the audio away. These are the ones that matter for edtech.

Script adherenceHallucinationAccuracyToneTask successInstruction following ∞ custom · your rules
§03 · How it works

Catch it, fix it, prove the fix.

The improvement loop, end to end. Connect in an afternoon; no rip-and-replace of your stack.

01

Connect

Paste your API key for Vapi, Retell, LiveKit, Pipecat or ElevenLabs. Production calls stream in on their own.

02

Score

Every call scored on 64+ audio-native metrics — pronunciation, emotion, pace, interruptions, dead air.

03

Simulate

Prove the fix against hundreds of scenarios, 45 languages, real accents and background noise — before you ship it.

04

Verify

Watch the metric move on live calls. Ship with evidence, not vibes.

§04 · Start free

Score your calls. Start at $0.

Tell us where you are and what you do, and we'll set you up. No card, no sales call.

By submitting you agree to be contacted about Roark. Edtech · we'll never call the number for anything else.

What you get, before you pay anything.

  • $50 of free credit — enough to score real production calls and run real simulations.
  • No credit card. Start at $0. Self-serve — no demo booking below Enterprise.
  • One API key to connect. Vapi, Retell, LiveKit, Pipecat, ElevenLabs — calls stream in on their own.
  • Bring a recording. We'll score it live on the call.
SOC 2 Type II — independently audited.
HIPAA — BAA available, PHI handling, zero-data-retention options.
Annual third-party pen tests. ISO 27001 in progress.