Healthcare voice AI QA

Did your agent say the drug name right? Score your calls free.

Mispronounced medications, skipped HIPAA notices, records read before identity was verified. Connect your platform and Roark hears what the transcript missed. Start at $0. No card.

64+ audio-native metrics $0 to start, no card SOC 2 Type II · HIPAA BAA

Five ways this goes wrong on a real call.

Every one of these is named on Roark's own healthcare page. We did not invent the failure modes — we just put them in front of the person who owns them.

Drug name mispronounced

Your intake agent has to say metoprolol right. Hydralazine and hydroxyzine are one syllable apart and not the same drug. Roark scores pronunciation on the audio, not the re-transcription alone.

PHI before identity

The record was read before the caller was verified. Roark fails the call on the identity check.

The skipped HIPAA disclosure

The notice that has to be read, wasn't. Pass/fail, every call, no sampling.

Flat empathy on a scared caller

A human tone for someone who is frightened is not a nice-to-have. Roark scores empathy off the waveform.

Confident, unverified dosage

The agent states a dose it has no source for, in a completely confident voice.

64+ metrics out of the box. Infinite custom.

Roark reads emotion, vocal stress, pace and interruptions off the waveform — not off a transcript that already threw the audio away. These are the ones that matter for healthcare.

PronunciationIdentity checkPHI exposureHIPAA disclosuresEmpathyHallucination ∞ custom · your rules

Catch it, fix it, prove the fix.

The improvement loop, end to end. Connect in an afternoon; no rip-and-replace of your stack.

Connect

Paste your API key for Vapi, Retell, LiveKit, Pipecat or ElevenLabs. Production calls stream in on their own.

Score

Every call scored on 64+ audio-native metrics — pronunciation, emotion, pace, interruptions, dead air.

Simulate

Prove the fix against hundreds of scenarios, 45 languages, real accents and background noise — before you ship it.

Verify

Watch the metric move on live calls. Ship with evidence, not vibes.

Score your calls. Start at $0.

Tell us where you are and what you do, and we'll set you up. No card, no sales call.

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Your role

LeadershipFounder, product, ops, compliance EngineerBuilding or running the agent

By submitting you agree to be contacted about Roark. Healthcare · we'll never call the number for anything else.

What you get, before you pay anything.

$50 of free credit — enough to score real production calls and run real simulations.
No credit card. Start at $0. Self-serve — no demo booking below Enterprise.
One API key to connect. Vapi, Retell, LiveKit, Pipecat, ElevenLabs — calls stream in on their own.
Bring a recording. We'll score it live on the call.

SOC 2 Type II — independently audited.
HIPAA — BAA available, PHI handling, zero-data-retention options.
Annual third-party pen tests. ISO 27001 in progress.