Insurance voice AI QA

Is your agent quoting things it can't promise? Score your calls free.

Coverage claims, quote accuracy, disclosure requirements. Connect your platform and Roark flags the calls that create a dispute. Start at $0. No card.

64+ audio-native metrics $0 to start, no card SOC 2 Type II · HIPAA BAA

Five ways this goes wrong on a real call.

Every one of these is named on Roark's own insurance page. We did not invent the failure modes — we just put them in front of the person who owns them.

The deductible that does not exist

Your FNOL agent quoted a number nobody can honor. Roark fails unverified coverage confirmations.

The skipped recorded-line disclosure

State-required claims disclosures, recorded-line notices and TCPA consent language, scored as pass/fail.

Cold voice on a claimant in crisis

Someone just totaled their car. A flat voice is a churn event and a complaint.

The missed fraud cue

The hesitation, the rehearsed detail, the story that shifts. Signals that live in audio.

The wrong coverage on renewal

Quote coverage only from a verified policy lookup — not from what the model remembers.

64+ metrics out of the box. Infinite custom.

Roark reads emotion, vocal stress, pace and interruptions off the waveform — not off a transcript that already threw the audio away. These are the ones that matter for insurance.

Coverage accuracyQuote accuracyDisclosuresFraud signalsScript adherenceEmpathy ∞ custom · your rules

Catch it, fix it, prove the fix.

The improvement loop, end to end. Connect in an afternoon; no rip-and-replace of your stack.

Connect

Paste your API key for Vapi, Retell, LiveKit, Pipecat or ElevenLabs. Production calls stream in on their own.

Score

Every call scored on 64+ audio-native metrics — pronunciation, emotion, pace, interruptions, dead air.

Simulate

Prove the fix against hundreds of scenarios, 45 languages, real accents and background noise — before you ship it.

Verify

Watch the metric move on live calls. Ship with evidence, not vibes.

Score your calls. Start at $0.

Tell us where you are and what you do, and we'll set you up. No card, no sales call.

Work email

Phone number

Country

Your role

LeadershipFounder, product, ops, compliance EngineerBuilding or running the agent

By submitting you agree to be contacted about Roark. Insurance · we'll never call the number for anything else.

What you get, before you pay anything.

$50 of free credit — enough to score real production calls and run real simulations.
No credit card. Start at $0. Self-serve — no demo booking below Enterprise.
One API key to connect. Vapi, Retell, LiveKit, Pipecat, ElevenLabs — calls stream in on their own.
Bring a recording. We'll score it live on the call.

SOC 2 Type II — independently audited.
HIPAA — BAA available, PHI handling, zero-data-retention options.
Annual third-party pen tests. ISO 27001 in progress.