§00 · Voice agent report

Get your free voice agent report today.

You do not know what your agent said on the last thousand calls. Nobody listens to more than a handful. Connect your call platform and Roark scores every one of them on 64+ audio-native metrics. Start at $0 with $50 in free credit. No card.

$50 in free credit $0 to start · no card 64+ audio-native metrics SOC 2 Type II · HIPAA BAA
$50 in free credit lands on your account · no card

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SOC 2 Type II · HIPAA BAA · no card
Already scoring calls for Google AT&T BCG Spectrum
§01 · What you get back

Every call, scored, with the timestamp.

Not a sample and not a summary. Each call comes back with a pass or fail per metric and the second it happened, so the fix is a conversation about evidence rather than opinion.

call_0412.wav · scored in 8s
Hallucination 1 flag fail
Identity check skipped fail
Script adherence 0.92 pass

Roark reads emotion, vocal stress, pace, interruptions and dead air off the waveform — the signals a transcript throws away the moment it turns audio into text.

Scoring starts the moment your calls stream in. The first one is graded in about eight seconds.

§02 · What breaks

Five ways this goes wrong on a real call.

One from each industry Roark publishes. Every one of these is named on Roark's own site — we did not invent the failure modes, we just put them in front of the person who owns them.

Balance before identity

Your agent read an account balance before it knew who was calling. Roark fails the call on the identity check, not the transcript's vibe.

roark.ai/industries/finance

Drug name mispronounced

Hydralazine and hydroxyzine are one syllable apart and not the same drug. Roark scores pronunciation on the audio, not the re-transcription alone.

roark.ai/industries/healthcare

The 60-day return that was 30

Your support agent has to quote the return policy right. It quoted double. That is now a promise on a recording.

roark.ai/industries/retail

§03 · What Roark checks

64+ metrics out of the box. Infinite custom.

Roark reads emotion, vocal stress, pace and interruptions off the waveform — not off a transcript that already threw the audio away. These are the ones every voice agent gets scored on, whatever it sells.

HallucinationIdentity checkDisclosuresPronunciationEmotionVocal stressDead airTask successScript adherence ∞ custom · your rules
§04 · How it works

Catch it, fix it, prove the fix.

The improvement loop, end to end. Connect in an afternoon; no rip-and-replace of your stack.

01

Connect

Paste your API key for Vapi, Retell, LiveKit, Pipecat or ElevenLabs. Production calls stream in on their own.

02

Score

Every call scored on 64+ audio-native metrics — pronunciation, emotion, pace, interruptions, dead air.

03

Simulate

Prove the fix against hundreds of scenarios, 45 languages, real accents and background noise — before you ship it.

04

Verify

Watch the metric move on live calls. Ship with evidence, not vibes.

§05 · Start free

Get your report. Start at $0.

The form is at the top of this page — email, phone, role, and you are in. No card, no sales call.

Get my free report →
$50 in free credit $0 to start · no card SOC 2 Type II · HIPAA BAA